P T & P

bridging the gap between doctor and patient

PT&P

One of the things physical therapy patients often struggle with is their at-home exercises. Regardless of whether it’s due to lack of knowledge or forgetfulness, not keeping to assigned exercises can significantly prolong healing time and potentially stunt the healing process altogether. Our aim as an app is to help nudge patients into their exercises for faster recovery times with better results, and help bridge the communication gap between when a patient performs an exercise and when they see their physical therapist (PT) at appointments.

patient workflow

This is an example of the workflow a patient would have on an average day.

to do list

PT&P incorporates a to-do list feature which allows patients to view their progress until the next appointment. This feature displays all current exercises in the form of info-cards that contains pertinent information to their assigned exercises: exercise details, notes from the doctor in regards to this specific exercise, and current progress. From these info-cards, patients can access and start the guided, follow-along exercises.

an image of the todo list screen collapsed
an image of the todo list screen expanded

follow along exercises

To aid users in properly completing their workout, every exercise within the database is accompanied with voice guidance and a video trainer. This ensures that patients will have proper form and sufficient understanding.

an image of the user exercise screen

comment system

In our research, we found that when patients experience some form of discomfort during or after an exercise they often forget to inform their PT of the issue. To mitigate this, patients are encouraged to express their thoughts and any concerns they might have had in the form of comments. These comments will be visible by their PT and inform them of any troubles.

an image of the patient comment system

pt workflow

This is an example of the workflow that the PT would take on an average patient visit.

patient contact list

Adhering to traditional practices, patient information is retrieved from the sign-in process and automatically collected into a patient file. At a glance, the PT will be able to view their list of patients and each patient’s overall progress through their current program and sort by active or inactive patients. Inactive patients are those that aren’t currently seeing the PT, either due to needing extra sessions or moving PTs.

an image of the PTs patient contact list
an image of a patient information profile

integrated exercise databse

For ease of use, our app fetches data from existing databases such as Physiotec, British Columbia Kinesiology Association and British Columbia Physiotherapy Association.

an image of the database search screen
an image of the database search screen with the body part 'abdominals' selected

assign exercises

PTs can browse through a plethora of exercises or search precisely based on modifiers. In accordance with existing practices, PTs can assign exercises in a familiar way and add notes for the patient as necessary.

an image of the exercise selection screen
an image of the exercise assignment screen

process

The most challenging decision we encountered was at the beginning of our project. As a group, we had to choose a domain for our app and within it we derived three contexts: humanitarian, travel and fitness. After further developing each idea, we initially settled on tourism as it had more variety.

ideating

We started initially by creating an idea map of some domains that we had interest in including Healthcare, Communication, Education, Organization, Travel, Food, and Humanitarian. Once we had these domains down, we started ideating different interfaces that would help in one or more of those areas. Some of our favorite ideas we had focused on Travel, so we decided to use that as a domain.

an image of an idea map
a close up on a section of the idea map

dialing in

Our initial ideas did not inspire our team as we hoped they would; they felt lacking in importance and function. From there, we gravitated towards self-care and focused on trying to help doctors and patients open the lines of communication. We wanted to start fairly small so we focused on one thing: patients in physical rehabilitation. Through examining the interactions most patients have with kinesiologists we found a stumbling block that most patients falter on, keeping up with exercises and communicating openly with their PT. This seed idea lead to a flurry of features and ideas for our interface. We struggled to produce a single, high-fidelity workflow that incorporated all our ideas. After meeting with industry professionals, we were advised to narrow down our focus. Taking that to heart, we condensed our ideas into what is now the nucleus and backbone to our app.

an image of the self-care idea map
an image of the user workflow ideation process

going forward

A big issue we had with this development cycle was feature creep. As soon as we started coming up with flows for how the patients and PTs would use the application, we started adding more and more features to assist the flows. While we started trimming towards the end, the initial onset of features left us overextended. The main thing we wanted to focus on before running out of time was the PT interface, and in particular moving it from a mobile interface to a desktop interface as this is what PTs would likely be using most of the time they’re on the application.

meet the team

image of ji seon oh

ji seon

oh

Visual Design (Doctor) + Website Videos

image of angus hon

angus

hon

Copywriter + Content + Presentation Organization

image of elizabeth lo

elizabeth

lo

Visual Design (Patient) + Team Time Management

image of elijah loong

elijah

loong

Content + Fine tuning

image of sam springer

sam

springer

Copywriter + Content + Web Designer

Having a fun and unique project was the main focus in the two months we had together. We wanted to develop a product that could be used and incorporated into society. The process yielded us greater knowledge in the domain of Physical Therapy, and we are proud that our final product successfully encapsulates these values.

thanks to

SAP UX Department (Critique) • Debbie Wong (Kinesiologist) • Paul Brokenshire (Professor) • Narges Ashtari (Teaching Assistant)